Frequently Asked Questions

We are a team of experts, researchers, forensic specialists, and lab technicians located in various cities around the world, including Amsterdam, Paris, London, and Washington.

1. Send images of the front, back, signature, and close-up details of the artwork.
2. Provide the dimensions of the piece.
3. Share any available information, including its history, origin, previous owners, and relevant documents.
4. We will issue a quote for our services.
5. After you complete the payment,
6. We will undertake the authentication process.
7. We will then deliver the authentication report, and if the piece is verified as authentic, a certificate of authenticity will also be provided.

Typically, we conduct the research after completing the initial steps. However, if you would like to start with the research, we are more than willing to accommodate that.

Van Gogh paintings are highly valuable, which is why it’s safer for liability and insurance purposes for the artwork to stay in your possession.

We evaluate the painting using:

• High-resolution photographs
• Live video feeds, such as Zoom meetings
• Assessments at any art storage facility worldwide
• In-person visits at your home, office, bank, hotel, or any location you may be traveling to.

We conduct all necessary tests for authentication, including materials analysis, dating, specialized photography, and forensic studies. The specific tests required may vary depending on the individual case.

It typically takes a few days for a print. For paintings, the timeframe can range from a couple of weeks for straightforward cases to several months for more complex situations.

We do not charge for issuing a Certificate of Authenticity (COA). If the artwork is confirmed as authentic, we automatically provide the COA.

We do not charge for answering many questions, providing advice, or giving value estimates, especially for select organizations and projects we support. For additional services, fees start at $300 for basic offerings.

No, that would create a conflict of interest. We would have a financial incentive to arrive at a specific conclusion, which is not acceptable.

No, because that would also create a conflict of interest. We would have a financial incentive to arrive at a specific conclusion.

They do, as our authentication process is incredibly detailed. We conduct in-depth research, exploring every angle and considering all possibilities, ensuring nothing is left to chance. Our reports are thoroughly referenced, and authenticity is established based on verifiable facts. This rigorous approach allows our authentications to be easily checked, verified, and scrutinized, which is why they are accepted by auctioneers, insurance companies, and financial lenders alike.

We prioritize the privacy of all our clients, which includes not only well-known public figures but also art galleries, auction houses, museums, law enforcement agencies, law firms, insurance companies, banks, and other lenders. We do not disclose their identities, the services we provided, or the outcomes of our work.